“Branch staff often share a single smartphone device within a given branch, to login each time using full staff password is time consuming. If each staff member could register a unique temporary pin with the device, it would allow quick authentication when switching between users.”
Setup pin
Reset pin
The user is asked to reset their 4 digit PIN if they have not logged in for more than 30 days
Flow overview
Working on a constrained budget and timeline, I took a lean design approach and guided the development team to iron out any usability frictions and work towards the best possible outcome
